Frequently Asked Questions

Booking

Simply call or e–mail your requirements. Early booking is recommended to avoid disappointment and it is always preferable to have alternative dates in mind. A deposit of 25% will be required to confirm the booking and this will normally be taken by a credit/debit card.
 

Gift Vouchers

We can provide a personalized gift letter for any amount to cover part or the full cost of the hire. The choice of car and the hire period can be specified at a later date. Gift letters are valid for a period of 12 months.

Delivery

We will always do our best to accommodate non-local delivery, however please check at the time of booking. Local deliveries and pick up are free of charge.

Insurance

Insurance  is available with the hire and covers one person to drive.
Eligibility for insurance is as follows:  Drivers aged between 25 and 70 inclusive.
No points in their driving license.
Held a US driving license for not less than 3 years.
Have not been involved in an “at fault” motoring accident or loss during the previous 3 years.
Not subject to any mental or physical defect or suffered from fits or major medical complaint.
ABB

 

Mileage Limits

To ensure the vehicles are not stressed beyond there useful maintenance period, there is a mileage limit of 200 miles per day calculated over the total hire period. For most  events this will never be exceeded but please contact us to discuss any special circumstances.

Security Deposit

A credit/debit card pre-authorization of $600 will be held. The amount is used to cover the any excess due on the insurance policy should an accident or damage occur or will be used to offset any damage in respect of items not covered by our insurance policy.

Fuel

At the start of the hire, the motorcar will be supplied with a full tank of petrol (subject to delivery) and it is not necessary to return the vehicle with a full tank. The grade of fuel required for the vehicle will be advised at the time of the hire.

Breakdowns

All of our vehicles are serviced and repaired by specialists companies to ensure maximum reliability. However, given the age of the vehicles we have covered this slight risk by a national breakdown service. In the rare event the vehicle breaks down the service will ensure that a fully trained mechanic will be in attendance as quickly as possible.

-Authorized Usage Locations

Currently the vehicles cannot be driven outside of Southeastern New England

Chauffeur Hire

We operate a chauffeur service for weddings and will consider special occasions on an individual enquiry basis.

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